Frequently Asked Questions

1

What is the school hours during term time?

• Mondays to Fridays: 7.30 a.m. to 1.30 p.m
• Wednesdays: 7.30 a.m. to 2.30 p.m. for Primary 4 to Primary 6

2

What time is recess for the students in the school?

• Primary 1 & Primary 2: 9:00 a.m. to 9:30 a.m.
• Primary 5 & Primary 6: 9:30 a.m. to 10:00 a.m.
• Primary 3 & Primary 4: 10:00 a.m. to 10:30 a.m.

3

What are the drop-off/pick up timings at the various gates in the school?

• Red Gate (Nearest to Blk 768): 6.45 a.m. to 7.30 a.m.
• Orange Gate (Nearest to Blk 763): 6.45 a.m. to 7.30 a.m, 1.30pm to 1.45pm
• Blue Gate: 6.30 a.m. to 6.00 p.m.

4

Can my child bring mobile phone or smart watches to school?

We believe firmly that students should develop holistically at this age, engaging in healthy online and offline activities. As such, students are not to bring their mobile phones or smart watches to school. The purpose is to encourage them to interact with their friends and classmates face-to-face; to prevent them from being distracted by the devices; and to avoid inappropriate use of technology. Parents are required to write in to the school to ask for approval and approval is granted on a case-by-case basis.

5

Will there be any make-up arrangements done if my child is absent from any of the school assessments?

Students who are absent during the Weighted Assessment (WA) or End-of-Year Examination (EOY) will not be eligible for make-up assessments. This policy aligns with the school’s commitment to maintaining fairness and integrity in our assessment processes. For detailed information regarding the school assessment policy and guidelines, we kindly encourage you to review the school’s official policy document, available here. here

6

Can parents/guardians meet their child at school during or after curriculum time?

Parents / guardians are generally not allowed to enter school during or after curriculum time unless they have a scheduled appointment or in case of an emergency.

7

How should parents/guardians register to enter the school?

Parents/guardians must register at the security guard post (at the blue gate) and are required to report to the General Office upon entry.

8

If I wish to request an early pick-up for my child, what should I do?

Parents are to inform your child’s form teachers ahead (e.g., via email) or call the General Office as early as possible to provide the estimated pick-up time, so that we can ensure your child is at the General Office upon your arrival. As far as possible please refrain from making pick-up arrangements after 1 p.m., as teachers will be busy preparing the students for dismissal and we may not be able to process the request in time.

9

Can parents/guardians make an insurance claim for incidents involving students?

Parents/guardians can make a claim under the Group Personal Insurance (GPA) for students under the following conditions:
• The incident occurs in school.
• The student is participating in school activities or any school-related activities, including Home-Based Learning (HBL), Co-curricular Activities (CCA), or sports.
• The student is commuting to or from their residence and the school premises, or to/from a location where a school-related activity is conducted.
• The incident takes place at a student care centre located within the school.
• The student is participating in any activity conducted by the school’s student care centre.

10

How do parents/guardians submit insurance claims?

Parents/guardians will have to pay for medical treatments upfront, before submitting claims to Income Insurance Limited (Income Insurance) for reimbursement. Please note the applicable limits and coverage for medical expenses. For New claim submissions:
1. Go to Income Insurance’s GPA portal at https://studentgpa.incomegroupins.com.sg
2. Click on “New/Follow up Accident Claim”
3. Select “New Claim” Under “Claim Type”
4. Complete online claim form
5. Upload tax invoice(s), receipts (outpatient/inpatient claims) and any required documents
6. A confirmation email will be sent to parents or students, and school administrator For more details and information, please refer to Income Insurance guideline: GPA Insurance for Students

11

I have feedback and suggestion for the school. Who could I contact?

We are committed to providing a quality educational experience that maximises the potential of every child. We appreciate your feedback and suggestions. You may email them to us via meridian_ps@moe.edu.sg. We look forward to hearing from you.